> For the complete documentation index, see [llms.txt](https://irrigationcheckups.gitbook.io/irrigationcheckups-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://irrigationcheckups.gitbook.io/irrigationcheckups-docs/app-guides/subscription-management/team-member-subscriptions.md).

# Team Member Subscriptions

### Managing Team Member Subscriptions: A Step-by-Step Guide

{% embed url="<https://youtu.be/nnVbq06_GFw>" %}

#### 1. Accessing Subscription Management

* Start from the **homepage** of the irrigationcheckups.com app.
* Navigate to **Support** in the top navigation bar.
* Click on **My Account**.
* Select the **Team Members** tab to view additional subscriptions.

#### 2. Managing Subscriptions

* Each subscription has an **options cell** with a drop-down menu. Click to see available management options.

#### 3. Reassigning a Subscription

* Choose the **Reassign** option from the drop-down.
* Enter the **new employee's first and last name** and **email address**.
* Click the **Assign** button to submit.
* The new user will receive a **password reset notification**.
* The previous employee's access will be revoked immediately.

#### 4. Pausing a Subscription

* Select the **Pause** option (available only for monthly subscriptions).
* Review the subscription details, including the **next renewal date**.
* You can pause for a maximum of **four consecutive months**.
* Use the date selection box to choose when the subscription will restart.
* Note that the current user retains access until the next renewal date but will lose access after that until the subscription resumes.

#### 5. Canceling a Subscription

* If you no longer need the subscription, select the **Cancel** option.
* Click **Continue** to proceed to the billing dashboard for confirmation.
* Provide a **reason for cancellation** when prompted.

#### 6. Updating Billing Information

* To change payment details, select the **Change Billing Information** option.
* This will direct you to the **Stripe billing dashboard** for updates.

#### Conclusion

* Follow these steps to effectively manage team member subscriptions, including reassignment, pausing, canceling, and updating billing information.